Before contacting E.R.S. Canada, please ensure that you are prepared to supply the following information:
Account Holders
- Company name
- Callers name
- Callers telephone number
- Account number
- User I.D.
- Password
- Description of vehicle
- Unit number
- Exact breakdown address
- Closest major intersection
- Description of problem/emergency
- If tire problem, tire size and tire location
- Credit card number and expiry date if you do not have a credit account
Non-Account Holders
- Company name
- Callers name
- Callers telephone number
- Mailing Address
- Description of vehicle
- Unit number
- Exact breakdown address
- Closest major intersection
- Description of problem/emergency
- If tire problem, tire size and tire location
- Credit card number and expiry date
After making contact with E.R.S. Canada, an Emergency Service Representative will:
- Ask you for the information listed above
- Open up a Service Ticket
